Privacy Policy
Kaplan Paving, LLC d/b/a Kaplan Liquid Solutions
Last Updated: September 2, 2026
Kaplan Paving, LLC, doing business as Kaplan Liquid Solutions (“Kaplan Liquid Solutions,” “we,” “us,” or “our”), respects your privacy and is committed to protecting the personal information you provide to us.
This Privacy Policy explains how we collect, use, disclose, and protect information when you visit kaplanliquidsolutions.com, submit a form, request information or services, communicate with us by telephone, email, or text message, or otherwise interact with Kaplan Liquid Solutions.
By using our website or providing information to us, you acknowledge the practices described in this Privacy Policy.
Information We Collect
We may collect personal information that you voluntarily provide to us, including:
- Name
- Company or organization name
- Email address
- Telephone and mobile phone numbers
- Service or property address
- Billing or business information
- Information submitted through website forms
- Service requests and project information
- Communications you send to us
- Appointment and scheduling information
- Any other information you choose to provide
We may also automatically collect certain technical information when you use our website, such as your IP address, browser type, device information, pages visited, referring website, and information collected through cookies and similar technologies.
How We Use Your Information
We may use the information we collect to:
- Respond to inquiries and requests for information
- Provide estimates, proposals, and requested services
- Schedule and manage appointments
- Communicate about current or prospective projects
- Provide customer service and support
- Send service-related notifications and reminders
- Process transactions and maintain business records
- Improve our website, services, and customer experience
- Protect against fraud, abuse, or security threats
- Comply with applicable laws and legal obligations
- Send marketing communications where permitted by law and, where required, with your consent
SMS/Text Message Communications
If you provide your mobile telephone number and consent to receive text messages from Kaplan Liquid Solutions, we may use SMS or other text messaging to communicate with you regarding inquiries, estimates, appointments, service updates, project communications, customer service, follow-up communications, and other messages associated with your relationship with Kaplan Liquid Solutions.
Where separately authorized, we may also send promotional or marketing text messages.
SMS consent is not shared with third parties or affiliates for marketing purposes.
Your mobile information will not be sold, rented, or shared with third parties or affiliates for their own marketing or promotional purposes.
Consent to receive text messages is not a condition of purchasing any goods or services.
Message frequency may vary depending on your interactions with us. Message and data rates may apply.
You may opt out of receiving text messages at any time by replying STOP to any message. After you opt out, you may receive a final confirmation message indicating that you have been unsubscribed.
For assistance with text messages, reply HELP or contact Kaplan Liquid Solutions at (847) 380-8600.
Wireless carriers are not liable for delayed or undelivered messages.
Your use of our SMS communications may also be subject to our Terms and Conditions.
Email Communications
If you provide your email address, we may use it to respond to inquiries, provide estimates or proposals, communicate regarding services, send transactional or customer-service communications, and, where permitted, send information about our services.
You may unsubscribe from promotional email communications by following the unsubscribe instructions contained in those emails. You may still receive non-promotional communications relating to an active customer relationship, transaction, or service request.
Cookies and Similar Technologies
Our website may use cookies and similar technologies to operate the website, remember preferences, understand how visitors interact with the site, improve performance, and support analytics and advertising activities.
Cookies are small files placed on your device by a website. Depending on your browser settings, you may be able to block, delete, or receive notifications about cookies. Disabling certain cookies may affect the functionality of the website.
We may use third-party analytics, advertising, website hosting, customer relationship management, communication, or similar service providers that use cookies or related technologies in connection with services they provide to us.
Information Submitted Through Website Forms
When you submit an inquiry, request an estimate, schedule an appointment, or otherwise complete a form on our website, we collect the information you enter into that form.
We use this information to respond to your request, communicate with you, provide requested services, maintain records, and operate our business.
Submitting a form does not automatically constitute consent to receive marketing text messages. Where SMS consent is required, it will be requested separately or clearly disclosed at the point where your mobile number is collected.
Comments
If our website allows visitors to leave comments, we may collect the information entered into the comment form as well as the visitor’s IP address and browser information for spam prevention and website security.
Visitor comments may be processed through an automated spam-detection service.
Media
If our website allows users to upload images, you should avoid uploading images containing embedded location information, such as EXIF GPS data. Depending on how the image is made available, other website visitors may be able to download the image and extract embedded information.
Embedded Content and Third-Party Websites
Our website may contain embedded content or links to third-party websites, including videos, maps, images, social media content, or other external services.
Embedded content from third-party websites may behave as though you visited the third-party website directly. Those third parties may collect information about you, use cookies, employ additional tracking technologies, and monitor your interaction with their content.
Kaplan Liquid Solutions is not responsible for the privacy practices of third-party websites. We encourage you to review their privacy policies before providing personal information.
How We Share Information
We may share personal information with service providers that perform services on our behalf, such as website hosting, customer relationship management, communications, scheduling, analytics, payment processing, IT support, and other business operations.
These providers may access information only as reasonably necessary to provide services to us and are expected to handle that information appropriately.
We may also disclose information when reasonably necessary to:
- Comply with applicable laws, regulations, subpoenas, court orders, or legal processes
- Protect our rights, property, customers, employees, or the public
- Detect or prevent fraud, abuse, or security threats
- Complete a merger, acquisition, financing, sale, reorganization, or transfer of some or all of our business or assets
We do not sell or rent your personal information.
We do not share mobile phone numbers, SMS opt-in information, or SMS consent with third parties or affiliates for their marketing or promotional purposes.
Information may be provided to vendors that facilitate our communications, including telecommunications and messaging service providers, solely as necessary to deliver communications on our behalf. Such sharing does not authorize those providers to use your information for their own marketing purposes.
Data Retention
We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, maintain business and service records, comply with legal and regulatory requirements, resolve disputes, enforce agreements, and protect our legitimate business interests.
Retention periods may vary depending on the type of information and the reason it was collected.
If our website permits comments, comment information and associated metadata may be retained so that follow-up comments can be recognized and processed appropriately.
Data Security
We use reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, loss, misuse, alteration, or disclosure.
However, no website, electronic transmission, or storage system can be guaranteed to be completely secure. Accordingly, we cannot guarantee the absolute security of information transmitted to or stored by us.
Your Privacy Choices
Depending on where you live and applicable law, you may have certain rights concerning your personal information, which may include the right to request access to, correction of, or deletion of certain personal information we maintain about you.
You may contact us to make a privacy-related request.
We may need to verify your identity before processing certain requests, and some information may be retained when required or permitted for legal, administrative, security, or legitimate business purposes.
Children’s Privacy
Our website and services are intended for businesses and adults seeking our services. They are not directed toward children under the age of 13, and we do not knowingly collect personal information from children under 13.
If we become aware that we have collected personal information from a child under 13 without appropriate authorization, we will take reasonable steps to delete it.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our business practices, technologies, legal requirements, or services.
When we make changes, we will update the “Last Updated” date at the top of this policy. We encourage you to review this Privacy Policy periodically.
Contact Us
If you have questions about this Privacy Policy, our privacy practices, or your personal information, please contact:
Kaplan Paving, LLC
d/b/a Kaplan Liquid Solutions
34523 N Wilson Rd
Ingleside, IL 60041
Phone: (847) 380-8600
Website: kaplanliquidsolutions.com
